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Data Deletion Policy

At GoalGetr, you have full control over your data. You can permanently delete your account and all associated personal data at any time.

How to Delete Your Account

You can delete your account directly within the GoalGetr app by following these steps:

  • Open GoalGetr
  • Go to Profile
  • Tap the three-dot icon at the top right
  • Tap Delete Account
  • Confirm

Once confirmed, your account and all associated personal data are permanently deleted from our systems.

What Is Deleted

Deleting your account permanently removes:

  • Your profile information (name, email, photo)
  • Goals and task history, including the reminders you set and when you plan to do them
  • Weekly progress data, including any breaks you took
  • Store purchases and monthly challenge rewards, your badges, your token balance, and your avatar (how it looks, what it wears and the room it stands in)
  • Group memberships, including past ones
  • Messages you posted, and your reactions and mentions on other messages
  • Cheers and nudges you sent or got
  • Your list of blocked users, and your name on other people’s lists
  • Reports you made, and reports about your messages
  • Records of any group our moderators removed you from
  • Challenge participation records
  • Your subscription status, plan, price and dates on our servers, and your push notification token
  • Our records of your steps toward a subscription, such as when the subscription screen opened
  • Your Sign in with Apple authorization, if you used it (we revoke it with Apple)
  • The passkeys you set up for signing in (we keep only the public key; you can delete the passkey itself in your iPhone’s Settings, under Passwords)
  • The record of each device you’re signed in on (each is also removed when you sign out or its login expires)

If you own a group, ownership passes to its longest-standing admin, or otherwise its longest-standing member. A group with no other members is deleted, along with its messages and challenges.

Subscriptions and Purchases

Deleting your account does not cancel an App Store subscription. Cancel it first in your Apple ID settings (Settings, your name, Subscriptions), or Apple may keep charging you.

Apple and RevenueCat, the service that manages subscriptions for us, keep records of purchases for financial recordkeeping. Those records are held by them, not on our servers. If you would like RevenueCat’s record of your account ID deleted too, email us at support@goalgetr.org and we will ask them to delete it, unless the law requires them to keep it.

Facebook Users

If you signed in using Facebook, you may also remove GoalGetr access from your Facebook account settings under Apps and Websites.

Data Retention

Certain limited information may be retained where required for legal compliance, fraud prevention, or financial recordkeeping. Such data is retained only as long as legally required.

Weekly recap posts on group message boards can mention members by name. A recap that mentions you may still show your name for up to 30 days after you delete your account, until it expires automatically.

Emails you sent to support, and our replies to your feedback and support requests, stay in our support inbox after you delete your account. Email us and we will delete them.

Notices to our team in Slack (of sign-ups, subscription changes, new groups, feedback, support requests and reports of messages) can show your name, the words and email address of your feedback or request, and the words of a message you reported or that was reported, for up to a year after you delete your account, until Slack deletes them automatically. Email us and we will delete them sooner.

Copies of our database, kept in case it needs restoring, are deleted after 30 days, so a deleted account leaves them within that time.

Questions

Questions about data deletion? Email us at support@goalgetr.org.